Contact Us

Customer Care:
1800 2100 818
Call & Trade:
1800 2028 444
Help
help@mstock.com

Escalation Matrix : For Trading & Demat Services

Customer Care

Executive

Address :
1st Floor, Tower 4,
Equinox Business Park,
LBS Marg, Off BKC, Kurla (W),
Mumbai - 400 070

Contact No :
1800-2100-818

Email Id :
help@mstock.com

Head of Customer Care

Escalation Point

Address :
1st Floor, Tower 4,
Equinox Business Park,
LBS Marg, Off BKC, Kurla (W),
Mumbai - 400 070

Contact No :
022-62661360

Email Id :
help@mstock.com

Compliance Officer

Himanshu Parekh

Address :
1st Floor, Tower 4,
Equinox Business Park,
LBS Marg, Off BKC, Kurla (W),
Mumbai - 400 070

Contact No :
022-41887777

Email Id :
compliance.officer@mstock.com

CEO

Jisang Yoo

Address :
1st Floor, Tower 4,
Equinox Business Park,
LBS Marg, Off BKC, Kurla (W),
Mumbai - 400 070

Contact No :
022-62661333

Email Id :
ceo@mstock.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or NSE Exchange at https:/investorhelpline.nseindia.com/NICEPLUS/. or BSE Exchange at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or CDSL at https://www.cdslindia.com/Footer/grievances.aspx or MCX at https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint

After you've exhausted all the options available for resolving your grievance, if you're still not satisfied with the outcome, you can initiate the dispute resolution process through the ODR Portal https://smartodr.in

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal. Our operational hours are from Monday - Friday, 9am to 6pm.

Registered Address :

Mirae Asset Capital Markets (India) Pvt. Ltd.
1st Floor, Tower 4, Equinox Business Park, LBS Marg, Off BKC, Kurla (W),
Mumbai - 400 070. CIN Number : U65990MH2017FTC300493

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I understand that my account would be opened as per name appearing in Income Tax records and the same would be activated after all procedure relating to client due diligence in accordance with regulatory guidelines is completed.
I authorize Mirae Asset Capital Markets (India) Private Limited (“MACM”) to contact me including but not restricted to call/sms and sending WhatsApp communication to me even though mymobile no. may be registered under DND/DNC Registry.
I authorize MACM to undertake my KYC online through KRA/Aadhaar/Digi locker based on authentication of opening Trading and Demat account with MACM.
The account opening charges once paid will not be refunded under any circumstances. Client need to complete his/her account opening journey within six months from date of the payment. In case the client resumes his/her account opening journey after six months from date of payment, it will be considered as fresh/new application and he/she will have to again pay the account opening charges prevalent at the time of fresh/new application.
I understand that Investment in securities markets are subject to marketrisks, please read all the related documents carefully before investing. Brokerage will not exceed the SEBI prescribed limits.
I confirm having read/been explained and understood the contents of the document of Policy and Procedures of the Stock broker and the tariff sheet. I further confirm having read and understood the contents of the Rights and Obligations document, Risk Disclosure Document, Guidance Note, Additional Terms & Conditions & Tariff Sheet for Trading and Demat. I do hereby agree to be bound by such provisions as outlined in these documents. I have also been informed that the standard set of documents has been displayed for information on website www.mstock.com.The Rules & Regulations of the Depository and Depository Participant, pertaining to an account which is in force now, have been read by me/us and I/We have understood the same and I agree to abide by and to be bound by the rules as are in force from time to time for such account. You can view/download the same by clicking https://bit.ly/3CPMZ5k

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Escalation Matrix : For Trading & Demat Services

Customer Care

Executive

Head of Customer Care

Escalation Point

Compliance Officer

Himanshu Parekh

CEO

Jisang Yoo

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Contact Us

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Escalation Matrix : For Trading & Demat Services

Customer Care

Executive

Head of Customer Care

Escalation Point

Compliance Officer

Himanshu Parekh

CEO

Jisang Yoo

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